3 Secrets of Soft Skills for Hard Profit

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Tom Marcoux, Spoken Word Strategist talks (in Thailand) about charisma and the soft skills that effective leaders use.

“Hard profit comes from soft skills,” I replied to my client, Helen. Her question had been “Isn’t it true that soft skills are secondary?”

When I addressed two audiences for the Corporate Innovation Summit* in Bangkok Thailand, I emphasized the power of soft skills that create trust. I delivered material from my book, Convince Investors to Fund You. In that book I reveal 3 Soft Skills that create hard profit.

[*Igniters teamed up with RISE for this summit. Igniters ran the associated Pitch Competition.]

I call these skills “The 3 C’s”:

  • Connection-building
  • Coachable
  • Conflict-skilled

Investors will not invest and simply will not trust the startup leader who does not have these 3 Soft Skills. Team members and customers will drift away when they cannot trust you. Instead, you can use the 3 C’s.

1. Connection-building

“I don’t invest anymore in entrepreneurs who don’t have charisma.” — Barbara Corcoran, investor on TV Show “Shark Tank”

In my book, Darkest Secrets of Charisma, I describe what I call Warm Trust Charisma. The leader with Warm Trust Charisma knows how to build connections with investors, team members and customers.

I emphasize:

Soft skills create trust and connection.
Hard profit comes from trust and sustainability.

An organization will die on the vine if the leader does not know how to make excellent connections with investors, team members and customers.

A sale begins with trust. Trust begins with connection.

2. Coachable

Investors and customers will not put their money into a product or service if they cannot trust the leader or the organization. I recall hearing a friend saying, “I’m not going to buy that product. That company was caught doing [some horrible thing].”

Customers will trust a company that has team members who will learn from their mistakes. The process starts from the top. Is the leader coachable?

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To create hard profit, you need to move fast. Great connections and coaching make that possible.



To create hard profit, you need to be flexible and fast moving in the marketplace. You need to build and adjust quickly. How is this created? The leader gets coaching in perspectives that are beyond the scope of one human mind. As part of my own circle, I have 15 people who I can run ideas with. We’re able to consider ideas, explore and discard those ideas that won’t create sustainable solutions.

As I mentioned, hard profit is based on trust and sustainability. Human beings and organizations go through tremendous struggles. I developed a term I call: Lifelines of Hope. I’ve noticed that in intense times of struggle, you can experience an important difference. You can have people you can trust and who can coach you to better outcomes. You’ll feel like you have Lifelines of Hope.

By the way, as a side note: When you receive support and coaching, you feel gratitude. That provides inner peace and hope.

I’ve written about 3 Type of Hope:

· Wishing-Hope (just sitting there, waiting for something good to happen)

· Action-Hope (you’re coachable, and you adjust your actions and move forward)

· Faithful-Hope (for many of us, this has a spiritual dimension)

My point is that being coachable is one of the great Soft Skills that makes you extraordinary as a leader and human being.

3. Conflict-skilled

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Tom Marcoux, Spoken Word Strategist, speaks about soft skills to an audience in New Zealand.



Investors can trust a leader who is conflict-skilled. Effective organizations are able to adapt because different points of view are heard, considered and, at times, incorporated. An investor can ask the question: “Tell me about a problem. What did you do about it?”

Effective leaders respond to this question with a targeted story. They express details about how they skillfully worked with team members or even customers who were generating conflict.

In summary…

Soft skills create trust and connection.
Hard profit comes from trust and sustainability.

As the Spoken Word Strategist and Executive Coach, I have worked with leaders of companies, coaching them with skills that I have expressed in the books Confident EnglishConvince Investors to Fund You, and Shape the Future, Lead like a Pro.

Additionally, I guide people with my 8 online courses that include Success Secrets: Confidence & Skills to Handle Toxic People.

So, we answer Helen’s question: “Isn’t it true that soft skills are secondary?” The answer is if you want hard profit, Soft Skills are side by side with hard skills.

Many great moments on your journey.

success and happiness.

Call to Action

To connect with your creativity and build for the future … Go deeper and take my online courses:

Maximize Your Luck — Discover Your Hidden Strength:
How You Can Overcome Limits (“Darkest Secrets”) and Use Timeless Wisdom, Science and Spirituality — in Business & Life

Darkest Secrets of Film Directing: How Successful Directors Overcome Hidden Traps

Darkest Secrets of Persuasion and Seduction Masters: How to Protect Yourself and Turn the Power to Good

Darkest Secrets of Making a Pitch for Film and Television: How You Can Get a Studio Executive, Producer, Name Actor or Private Investor to Say YES to Your Project

Success Secrets: Confidence and Skills to Handle Toxic People

How You Can Believe in Yourself, Write and Complete Your Novel

The Work From Home Solution — Unleash Your Hidden Wealth

Your Secret Charisma: More Confidence and More Sales


Tom Marcoux, Spoken Word Strategist and Executive Coach
CEO, International Speaker-Author of 48 Books on Amazon,
including the book Convince Investors to Fund You: The Insider’s Guide to Avoid Deadly Mistakes and Gain Real Success with Your Startup Business

GetTheBigYES.com

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Get your copy of Confident English: Proven Tactics for Extraordinary Career Success

3 Unexpected Secrets to Success and Happiness

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Focus on the moment for real Success and Happiness.

As a first-time feature film director, I watched an actor wreck a scene. At this pivotal moment in the film, the character, John, confronts his past and expresses something he has told no one.

But the actor was playing the whole scene with one emotion, despair.

I didn’t know what to do. But then I thought of something. Bringing the actor to the side, I said, “You’re getting the sadness part. You, as the actor, read the script. You know how the scene ends. But the character does not know. At the beginning, he’s telling the story. He’s in the moment. He’s found her — the love of his life — in a refugee camp. So, he feels — ?”

“Happy. Relieved,” the actor said.

“Yes!”

The actor nodded.

“So, you have somewhere to go. Soon, he will lose her. That will be a whole different moment.”

We rolled the camera and ran the scene again.

Afterward, the actor dashed up to me. He grinned. “Tom, that was a great note!”

My chest filled with happiness. That’s how I became an “actor’s director.” It’s also how I became a better leader.

This experience gave me clues to 3 Unexpected Secrets related to Success and Happiness.

We’ll use the W.I.N. Process:

W — Wake up to contentment

I — Intensify your growth

N — Nurture Your Personal Energy Buffer

1. Wake up to contentment

To experience happiness and the energy to do what’s necessary for success, you need to connect with the present moment. The problem the actor faced was not being in the moment. The actor was playing the whole scene with only one emotion, despair.

Instead, when you are in the moment, you’re able to experience contentment. This became so clear when I heard the actor, Tony Hale, say this:

“When I got Arrested Development (TV show)… It was my dream… But it did not satisfy in the way I thought it was going to satisfy. Most of my life I had not practiced being present. If you’re not practicing contentment where you are, you’re not going to be content when you get what you want.” — Tony Hale

So how do we practice contentment? We shift our thoughts back to the present moment. What is good about your life at this moment? See if you can focus on something to be grateful for — in this moment.

Practicing contentment and gratitude enhances your personal energy. From that strong foundation, you can rise and do the strenuous things that support your true success.

2. Intensify your growth

“We are happy when we are growing.” — William Butler Yeats

Have you noticed that the times you felt enthusiastic or joyful were times when you were growing?

At times when I was growing, I felt better. I learned new skills. I explored and followed my intuition. When I look back at directing my first feature film, I know it was strenuous and terrifying at times. But I was happy. I shifted to focus on the present moment. Then I could be supportive of the actors and crew so they could do better work.

The idea we are happy when we are growing relates to the truth that we don’t need to feel comfortable. When addressing audiences from New York to New Zealand, I say, “Confidence is not comfort. Confidence is a toolkit, and you work it.” (Learn more about confidence, success and improving your luck and relationships, in my online course Maximize Your Luck.)

Many people discover they feel exhilarated as they stretch and rise up. You leave the valley and rise to new peaks in life where you see new options.

3. Nurture Your Personal Energy Buffer

Have you noticed that when you have a bit of extra energy, you can do better?

To perform at your best, you need a reservoir of energy or a Personal Energy Buffer. Then you’ll be able to observe things in the moment. You can be flexible and adapt quickly.

People who are depleted can truly feel miserable, and they share it. Some say misery loves company. I add: Misery creates company.

Do what’s necessary for your personal renewal, rest, and recreation. Then you can lead yourself and others to create positive outcomes.

As a feature film director and as a leader, I’ve found that with reserve energy I can guide a team member to shift to something positive and hopeful. This demonstrates the vital connection between success and happiness. When I take good care of myself and nurture my personal energy buffer, then I can be strong enough to lead and to support team members.

In summary, we have three important secrets that reveal a connection between success and happiness:

W — Wake up to contentment

I — Intensify your growth

N — Nurture Your Personal Energy Buffer

When you take action to practice contentment, focus on growth and nurture your Personal Energy Buffer, you open the door to new opportunities. You can act with flexibility. You can adapt in the moment. In that precious moment, you can perform at your best.

Call to Action

To connect with your creativity and build for the future … Go deeper and take my online courses:

Maximize Your Luck — Discover Your Hidden Strength:
How You Can Overcome Limits (“Darkest Secrets”) and Use Timeless Wisdom, Science and Spirituality — in Business & Life

Darkest Secrets of Film Directing: How Successful Directors Overcome Hidden Traps

Darkest Secrets of Persuasion and Seduction Masters: How to Protect Yourself and Turn the Power to Good

Darkest Secrets of Making a Pitch for Film and Television: How You Can Get a Studio Executive, Producer, Name Actor or Private Investor to Say YES to Your Project

Success Secrets: Confidence and Skills to Handle Toxic People

The Work From Home Solution — Unleash Your Hidden Wealth

Your Secret Charisma: More Confidence and More Sales


Tom Marcoux, Spoken Word Strategist and Executive Coach
CEO, International Speaker-Author of 48 Books on Amazon,
including the book Convince Investors to Fund You: The Insider’s Guide to Avoid Deadly Mistakes and Gain Real Success with Your Startup Business

GetTheBigYES.com

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Get the Boost to Success — Use the Power of “The Sacred 9”

What can be your happy moments?

Imagine performing at your best in the moment. Several years ago, in a theme park, I helped my mom by pushing her wheelchair. My mom had been a strong woman, but at this point, she needed her wheelchair and me to get her around. In this Universal Studios theme park, an actor portrayed a feature film director, complete with beret and riding pants. He called out to park attendees, “Okay. All you extras stand over here.”

The “film director” took one look at my mom in the wheelchair, and he said, “No more stunts for you.”

My mom, dad and I laughed. What a joy!

This is my go-to example about any of us being in the moment and performing at our best. You can uplift your life and get a boost to success. It’s about making the most of the moment.

I’m hoping that actor identified his delivery of the line and his making us laugh as a Moment of Victory.

This leads into my first of two powerful methods to Get the Boost to Success.

With my clients, I focus on the D.O. Process:

D — design your Personal Victory
O — optimize “The Sacred 9”

1. Design your Personal Victory

During the current health crises and other crises in the world, several people I know have reported that it has been hard to get out of bed in the morning.

Instead, when you design a personal victory — an action to take first thing in the morning — you can bound out of bed.

For example, I’m currently working on my fourth novel in my “Jenalee Storm” series of books (an urban fantasy series which I write under a pen name. See the fun video.)

For my daily, morning personal victory, I write a minimum of 300 words. By setting the bar low, I’m not intimidated. Even better, I often write 450 words, 821 words or 917 words.

Later in the day, I read a portion of what I’ve written to someone in my inner circle of friends and loved ones.

Each day I get two joyful sessions focused on my progress with writing.

What can you do for 15 or 20 minutes in the morning to jumpstart your day?

2. Optimize “The Sacred 9”

Many of us feel blocked by fear when it’s time to do something new.

I developed a process I call “The Sacred 9” as I created an online course, The Work From Home Solution — Unleash Your Secret WealthI wanted to develop material that was fresh, compelling, and valuable.

Here is The Sacred 9:

· 3 Essential Elements
· 3 Deadly Mistakes
· 3 Countermeasures to the Deadly Mistakes

The Sacred 9 is a process to help you hone-in on the most important elements of a new course of action.

Some people get caught up in small things and a sequence of tasks. Instead, it’s vital to identify the 3 Essential Elements. This is a springboard that guides you to discover what is most important that leads to success.

Here’s an example from my online course The Work From Home Solution. To gain a new client, one essential element is: Engage Their Trust. We do this by listening well and asking well-considered follow-up questions. That’s how the prospective client knows that we care and that we’re fully engaged with what concerns that person.

Here is a different example (again from The Work From Home Solution). A Deadly Mistake when you seek to gain a client is: Let an objection twist your emotions and get you to skip steps.

Often a prospective client will object to your process of getting to know them. This person will say, “Just tell me what this is going to cost.” He or she is pushing for you to skip steps. Instead, it helps to assure the person with something like: “I’ll get to the cost estimate as soon as I can. I want to make it accurate and useful for you. So how about I ask a couple of questions, so you know I really understand your current situation. You can let me know what really bothers you and what you feel a solution will create for you. Sound good?”

For example, a new client came to me with his first guess: He wanted three 30-minute videos. Fortunately, I asked effective questions and ultimately the client was delighted with three 5-minute videos that were true showcases for his three team members. With skillful editing, I made three people, who were not professional speakers, come across as compelling and trustworthy. The viewers would feel their expertise and hire these three experts.

When you engage a new person’s trust, you’ll be able to deliver what they really want. A new client wants hope and certainty.

They want the hope that you are going to solve their situation and handle their pain-points. They also want to hear your certainty that you will serve them on a level where they feel delighted.

In summary, when you nurture your personal energy with a Morning Personal Victory and when you use The Sacred 9, you open the door to unprecedented success. You’ll enjoy a Boost to Success.

Call to Action

To connect with your creativity and build for the future … Go deeper and take my online courses:

The Work From Home Solution — Unleash Your Hidden Wealth

Darkest Secrets of Persuasion and Seduction Masters: How to Protect Yourself and Turn the Power to Good

Maximize Your Luck — Discover Your Hidden Strength:
How You Can Overcome Limits (“Darkest Secrets”) and Use Timeless Wisdom, Science and Spirituality — in Business & Life

Darkest Secrets of Film Directing: How Successful Directors Overcome Hidden Traps

Darkest Secrets of Making a Pitch for Film and Television: How You Can Get a Studio Executive, Producer, Name Actor or Private Investor to Say YES to Your Project

Success Secrets: Confidence and Skills to Handle Toxic People

Your Secret Charisma: More Confidence and More Sales


Tom Marcoux, Spoken Word Strategist and Executive Coach
CEO, International Speaker-Author of 48 Books on Amazon,
including the book Convince Investors to Fund You: The Insider’s Guide to Avoid Deadly Mistakes and Gain Real Success with Your Startup Business

GetTheBigYES.com

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3 Secrets so You Can Reliably Access Your Intuition and Elevate Your Luck

Intuition saves someone from an explosion!

In a moment, the lamp would explode. The little seven-year-old girl didn’t know that, but she felt something in her chest. It told her, “Get out of here!” So, she ran from the kitchen to the patio.

In the next moments, the explosion of the camping lamp caused a fire in the kitchen which sent her brother, with third-degree burns, to the hospital.

As a seven-year-old, she found that her thoughts didn’t count to her family. She only received a message in a brief time before the explosion. She didn’t know what was going to happen. She only received a cryptic warning.

This was the experience of a friend of mine. Decades later, she looked on that instant as a moment when her intuition had warned her.

Here are three insights:

1. Find out where in your body your intuition speaks to you.

My friend found that her intuition speaks to her in a particular location in her chest. Many of us feel our intuition talk to us in our gut. Others notice that they feel tension in their shoulders or neck.

How can you reliably access our intuition? An important step is to locate, in your body, where your intuitive impressions show up.

Where do you feel the intuitive impressions in your body?

When you understand exactly how your body interfaces with your intuition, you have more opportunities. You can benefit from the warnings or even the positive invitations that your intuition can give you.

2. Provide your intuition enough time to speak to you.

Do you deal with situations that require you to bring creative solutions?

I relate to this because I’m involved in many creative projects: Feature films, my novels and nonfiction books, book covers, online courses and more.

Have you found yourself wanting an immediate intuitive impression? Do you want an intuitive answer now?

Perhaps, you noticed that your intuitive impression just shows up “when it wants to.”

Make sure to take a break or go for a walk or get an nap or night’s sleep — so you can come back and look at a situation with fresh eyes.

How will you take a break and give time for your intuitive impressions to show up?

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Have your intuition elevate your luck. See Tom’s online course “Darkest Secrets to Improve Your Luck: How You Can Overcome Limits…” (Tom Marcoux enjoys visiting the Space Shuttle — celebrating that human beings can do amazing things.)

3. Design your life so that you allow intuition to elevate your luck.

I’ve learned that intuition operates like a friend. If your friend offers you some guidance and you take action with it, your friend will more likely offer you more guidance.

Intuition can be like a friend who does not tell you the whole story. Your intuition will tell you what Steps 1, 2, and 3 are. Still, you really want to know the whole journey up to Step 20. But once you arrive on Step 3, then your intuition reveals Steps 4, 5, and 6. It just keeps on flowing along. It’s as if you’re climbing up a mountain. The higher you rise, the more you can see.

The connection of your intuition to luck exists in choosing the places where you can be lucky.

Do you rely on intuition to guide you to make decisions that put you in the right place for a lucky break?

Recently, I have pulled together so many insights that I’ve learned about luck from my mentors and life experiences directing feature films and traveling the world, speaking to various audiences. Additionally, I added material that is timeless wisdom plus scientific observations into an online course called Darkest Secrets to Improve Your Luck.

To really improve your luck, warm up your relationships.

I noticed that to really improve your luck you need to warm up your relationships. Then, people want to see you win, and they want to offer you more opportunities.

Here’s where intuition comes into this process. Your intuition can guide your decisions.

Your intuition can guide you as to when to call a new friend or contact. I made sure to include in my online course topics: “Make Great Decisions When Under Risk” and “Secret of Success: Your Art of Asking” — and much more.

With warm relationships, you experience great luck.

When you make time and space for your intuition to communicate with you, you open the door to truly improving your luck.

Many great moments to you.

Call to Action

To connect with your creativity and build for the future … Go deeper and take my online courses:

Darkest Secrets to Improve Your Luck: How You Can Overcome Limits and Use Timeless Wisdom, Science and Spirituality to Elevate Your Luck — in Business & Life

Darkest Secrets of Persuasion and Seduction Masters: How to Protect Yourself and Turn the Power to Good

Darkest Secrets of Film Directing: How Successful Directors Overcome Hidden Traps

Darkest Secrets of Making a Pitch for Film and Television: How You Can Get a Studio Executive, Producer, Name Actor or Private Investor to Say YES to Your Project

Success Secrets: Confidence and Skills to Handle Toxic People

Your Secret Charisma: More Confidence and More Sales


Tom Marcoux, Spoken Word Strategist and Executive Coach
CEO, International Speaker-Author of 48 Books on Amazon,
including the book Convince Investors to Fund You: The Insider’s Guide to Avoid Deadly Mistakes and Gain Real Success with Your Startup Business

GetTheBigYES.com

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